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on Network World at
http://www.networkworld.com/columnists/2012/040312-bradner.html
Are
Facebook passwords fair game for employers?
'Net Insider By
Scott Bradner, Network World
April
03, 2012 02:03 PM ET
The Associated Press in late March
reported on the issue of employers asking job applicants for their Facebook
passwords, citing new and old incidents. The story apparently hit a sore point
because it was all over the press within a day or so and in short order
politicians were posturing and reaching for the limelight by introducing
legislation to ban the practice and sending letters to enforcement agencies
demanding action. Based on the comments since the story broke, it is clear that
the specific practice of demanding an applicant's password to a social media site
is not common but that there is a common worry that it might become so.
The ruckus started when the Associated
Press reported
that two years previously the Maryland Division of Corrections had demanded an
officer's Facebook password during a recertification interview. Facebook
quickly weighed in, said that employers should not be doing this because it
violates the Facebook user's privacy and Facebook's terms of use, and seemed
to threaten to sue employers that did so -- only to drop
the threat a few hours later.
U.S. Sens. Charles Schumer (D-N.Y.) and
Richard Blumenthal (D-Conn.) sent letters
to U.S. Attorney General Eric Holder and Equal Employment Opportunity
Commission Chairwoman Jacqueline Berrien asking
that they investigate if any laws had been broken, and U.S. Rep. Patrick
McHenry (R-N.C.) said
he was drafting legislation banning the practice.
Certainly a lot of fervor -- now for a
bit of reflection.
Is the practice common? Likely not.
Very few companies have fessed up to doing this and few employees have come
forward to say that it happened to them. But, that said, the majority of
companies have been looking at information applicants post on social media
sites for years. One survey a few years ago found that 60% of companies had
rejected an applicant based on something publicly posted on a social media
site. So don't think you are off the hook for that incriminating picture taken
at the beach house last summer just because you were not asked for your
password.
Is asking for an applicant's password
legal? Maybe not, as the Schumer/Blumenthal letter points to court cases that
might indicate it is illegal.
What messages does such a request send
to the applicant? Clearly the first is that the company treats its employees
like chattel, not people. The idea that a company would want to root around in
an employee's private life should be deeply disturbing to any applicant. I
wonder how many of the people asking for passwords would be happy if their own
personal life were regularly reviewed by others in the company?
Another message is that the company
does not care much about information security. Asking
for an applicant's password would violate just about any company's information
security policy that's worth being called one. Maybe the right response if
asked is, "Is this a test to see if I am willing to follow the company
information security policy? I am, so I will not give you my password."
This practice of asking for employee
social media passwords appears to be rare, and hopefully will remain so. But
the reaction to the AP report clearly indicates that a lot of people have been
conditioned to expect the worst when it comes to privacy and dignity in modern
society -- and that is sad.
Disclaimer:
Harvard's
information security policy includes a rule not to share passwords and I
have not heard that recruiters violate the policy. So the above set of opinions
is my own.
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